Conducting sensitive patient interviews
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Conducting sensitive patient interviews

Bob Price Programme director in distance learning, RCN Institute, London

Nurses are frequently engaged in the process of sensitive interviewing, whether taking a health history, dealing with a complaint or exploring a problem with a patient. This article explains key principles in the conduct of sensitive interviewing and highlights the use of a laddered question framework that can be used to manage necessary intrusion into the patient’s situation and promote understanding.

Nursing Standard. 18, 38, 45-52. doi: 10.7748/ns2004.


Peer review

This article has been subject to double blind peer review