Having compassionate conversations: 7 top tips
Communicating empathetically with patients and ensuring they feel listened to are essential skills in nursing
Compassionate conversations are characterised by a variety of different elements, including active listening, demonstrating empathy and being non-judgemental and supportive, says NHS England guidance.
Nursing Standard.
40, 2, 38-39.
doi: 10.7748/ns.40.2.38.s18
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