The value of active followership
Intended for healthcare professionals
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The value of active followership

Joy Whitlock Quality and safety improvement manager, Cardiff and Vale University Health Board

The interdependence of leaders and their teams is at the core of a newly emerging concept in the field of health care. As Joy Whitlock explains, it has the potential to improve care quality and safety

Followership is an emerging concept based on human factors science. It describes a set of skills and behaviours that help improve team performance. An effective leader creates vision, sets direction and enables a culture in which others can thrive and work together to deliver the goals. Like leadership, good followership is increasingly being recognized as an important component for high performance. Good followership is based on good communication and ‘upward influencing’ (Willson 2012). This article discusses the concept and provides scenarios to illustrate examples of good and poor followership, and how they affect care.

Nursing Management. 20, 2, 20-23. doi: 10.7748/nm2013.


Peer review

This article has been subject to double blind peer review

Conflict of interest

None declared

Accepted: 01 February 2013

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