To make the most of handovers clear communication between staff is critical, especially during the COVID-19 pandemic

Since starting my nursing career in 2005 I have been a staff nurse, sister and ward manager. Last year I became a matron. I have seen handovers from all of these perspectives. I now cover three older people’s wards and one general medical ward. While I cannot join in handovers every day, I do so three or four times a week. Based on my experience of working as a nurse at various levels, these are some of my tips for making handovers as effective as possible.