Leadership for service improvement: part 3
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Leadership for service improvement: part 3

Vicki Taylor Consultant, The Open University’s Centre for Continuing Professional Development, Milton Keynes

In the last of three articles, Vicki Taylor explains the role of charismatic leaders in encouraging diversity, enthusiasm and participation of staff

Leaders cannot lead without power (Bennis and Nanus 1985). Power is the currency of leadership, determining what gets done and how, and giving rise to three questions:

Who has power?

How is power used?

Who has access to power?

Nursing Management. 14, 1, 28-32. doi: 10.7748/nm2007.