• To recognise the crucial role of bed management nurses in effective patient flow processes
• To enhance your understanding of the issues that bed management nurses commonly experience during decision-making, such as dealing with external pressures and conflicting priorities
• To consider how nurse managers and hospital leaders could collaborate with bed management nurses and use their knowledge and experience during process improvement initiatives
The need for hospital-wide solutions to improve patient flow is broadly recognised. Bed management nurses are integral to patient flow processes, and recognition of their strengths and skills is crucial in implementing effective solutions, yet there is limited research describing their role.
This article details a systematic review of the literature on bed management nurses. Six themes were identified: complexity in a context of scarcity; dealing with external pressures and conflicting priorities; need for multiple decision-making strategies; uncertainty; need for training; and unrecognised yet important work. The findings could assist nurse managers and hospital leaders to promote communication, teamwork and coordination between hospital staff and bed management nurses.
Nursing Management. doi: 10.7748/nm.2021.e2016Peer review
This article has been subject to external double-blind peer review and checked for plagiarism using automated softwareCorrespondence
Benjamin E (2021) Understanding the work and decision-making strategies of bed management nurses: a systematic review. Nursing Management. doi: 10.7748/nm.2021.e2016
Published online: 05 October 2021
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