Creating digitally ready nurses in general practice
evidence and practice    

Creating digitally ready nurses in general practice

Paul Beaney Medical student, Keele University, Keele, Staffordshire, England
Rachel Hatfield National project manager, NHS Stoke-on-Trent Clinical Commissioning Group, Stoke-on-Trent, England
Ann Hughes Clinical telehealth facilitator, NHS North Staffordshire Clinical Commissioning Group, Stoke-on-Trent, England
Marc Schmid Director, Redmoor Health, Preston, Lancashire, England
Ruth Chambers Honorary professor of health care, Keele University, NHS Stoke-on-Trent Clinical Commissioning Group, Stoke-on-Trent, England

Digital healthcare provision in England has been driven mainly by a ‘top-down’ approach and a focus on digital infrastructure rather than front-line delivery. This has laid the foundation, but digital care delivery still has a long way to go.

This article describes an action learning programme to create digitally ready nurses. The programme, which underpins action six of NHS England’s ten-point plan for general practice nursing, shows that a ‘ground-up’ approach to upskill and empower front-line clinicians is central to embedding technology-enabled care services (TECS).

Following completion of the action learning sets (ALSs), 24 general practice nursing digital champions across Staffordshire have used TECS to deliver a range of benefits for their practice teams. This has informed the introduction and extension of the programme, with national funding for a further 12 regional pilot ALSs across England in 2018-19. Importantly, the active learning individualised approach provides a digitally ready workforce with the ability and support to adopt TECS in areas of clinical need. This ability is central to the next stage in the digital transformation of healthcare.

Nursing Management. doi: 10.7748/nm.2019.e1840

Peer review

This article has been subject to external double-blind peer review and has been checked for plagiarism using automated software


Conflict of interest

None declared

Beaney P, Hatfield R, Hughes A et al (2019) Creating digitally ready nurses in general practice. Nursing Management. doi: 10.7748/nm.2019.e1840


The authors would like to thank NHS England, whose funding underpinned the Staffordshire Sustainability and Transformation Partnership digital workstream programme

Published online: 14 May 2019

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