Encouraging engagement at work to improve retention
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Encouraging engagement at work to improve retention

Sarah Tillott Lecturer, School of Nursing Midwifery and Indigenous Health, University of Wollongong, New South Wales, Australia
Ken Walsh Professor of nursing practice development, School of Nursing Midwifery and Indigenous Health, University of Wollongong, New South Wales, Australia
Lorna Moxham Professor of mental health nursing, School of Nursing Midwifery and Indigenous Health, University of Wollongong, New South Wales, Australia

Sarah Tillott and colleagues explore how a social interaction tool can help managers recruit and retain staff, and boost patient care

Similar professional standards link nurses together but healthcare professionals practise across a variety of areas and have different experiences of the workplace. It cannot be assumed that a positive experience in one setting will be replicated in another, even if it is in the same organisation. This article explores the factors that affect workplace culture and outlines the rudiments underpinning nurse engagement from a work perspective. It also analyses staff engagement in the health service sector by examining the status, certainty, autonomy, relatedness and fairness (Scarf) model, and demonstrates the relevance of this framework.

Nursing Management. 19, 10, 27-31. doi: 10.7748/nm2013.03.19.10.27.e697

Correspondence

stillott@uow.edu.au

Peer review

This article has been subject to double blind peer review

Conflict of interest

None declared

Received: 16 August 2012

Accepted: 11 January 2013