Difficult encounters
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Difficult encounters

Linda Finlay Academic consultant, Faculty of health and social care, The Open University

What makes some encounters difficult? What makes some patients, or some fellow professionals, difficult? Who and what threatens you? Linda Finlay examines what we can learn about ourselves in what we deem difficult encounters

PRACTITIONERS, PARTICULARLY nurses, face difficult encounters every day. Almost all encounters are ‘difficult’ in some way, and they can be challenging at both a personal and professional level.

Nursing Management. 12, 1, 33-37. doi: 10.7748/nm2005.