Defining public value in health care provision
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Defining public value in health care provision

Jake Chapman Systems expert and previously professor of energy systems, The Open University

Jake Chapman examines the values prevalent in public services such as health care

PUBLIC VALUE has been defined as ‘what the public values – what they are willing to make sacrifices of money and freedom to achieve’ (Kelly and Muers 2002).

Nursing Management. 12, 3, 32-35. doi: 10.7748/nm2005.

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