Role of out-of-hours nurse co-ordinators in a children’s hospital
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Role of out-of-hours nurse co-ordinators in a children’s hospital

Amy Hensman Senior staff nurse, Sheffield Children’s NHS Foundation Trust, Sheffield
Samantha Wright Senior staff nurse, Sheffield Children’s NHS Foundation Trust, Sheffield
Kerry Nathan Senior staff nurse, Sheffield Children’s NHS Foundation Trust, Sheffield

Amy Hensman and colleagues explain why nurses with advanced skills can enable timelier patient care

In a hospital, a high proportion of working time occurs outside the traditional working day, affecting patient safety as staffing levels are at their lowest out of hours. A service evaluation audit was used to evaluate the effectiveness of a clinical out-of-hours nurse co-ordinator (COHNC) pilot role in a tertiary children’s hospital. The COHNC role was trialled over a six-month period. During the pilot, the COHNC carried the junior paediatrician’s ‘bleep’ and prioritised all phone calls and tasks. Following a patient assessment, the COHNC either performed the investigations and treatments within their scope of practice or escalated these to the appropriate multidisciplinary team member. A description of how the COHNC role has developed and its implications to nursing practice are presented in this article, along with an overview of the quantitative and qualitative data obtained during the audit.

Nursing Children and Young People. 27, 10,16-21. doi: 10.7748/ncyp.27.10.16.s25

Correspondence

samantha.wright@sch.nhs.uk kerry.nathan@sch.nhs.uk

Peer review

This article has been subject to open peer review and has been checked using antiplagiarism software

Conflict of interest

None declared

Received: 03 August 2015

Accepted: 18 September 2015