Evaluation of a mental health service based on the principles of recovery
Rebecca Horton Wellbeing development manager for blueSCI, Old Trafford
Elizabeth Collier Lecturer in mental health, University of Salford School of Nursing, Midwifery, Social Work and Social Sciences
Sue McAndrew Research fellow, University of Salford School of Nursing, Midwifery, Social Work and Social Sciences
People attending a social enterprise scheme were asked how it had helped them and what improvements could be made. Rebecca Horton and colleagues discuss the results
The authors report on a service evaluation of blueSCI, a social inclusion and cultural wellbeing service in the north west of England. It is a not-for-profit social enterprise that supports people who may be experiencing emotional or psychological distress. The evaluation describes, from a client perspective, what the service has been able to offer to date and how it might improve and grow in the future.
A questionnaire was developed in consultation with service users and completed by 103 people who were randomly selected from blueSCI records. It was found that gender, age and relationship status of service users did not reflect the local population, and that the issue of disability was complex. Other issues highlighted included the need for friendship, socialisation and structured activities in an environment of understanding and reassurance. Seven recommendations are made relating to child care, name badges, disability, impact of blueSCI, communication, further evaluations and access for younger and older age groups.
Mental Health Practice. 18, 6,19-24. doi: 10.7748/mhp.18.6.19.e977
Received: 20 February 2014
Accepted: 07 May 2014
Published in print: 10 March 2015Peer review
This article has been subject to double blind peer reviewConflict Of Interest