Len Bowers provides advice, based on the latest research, on the safest way for staff to deal with conflict and aggression
While de-escalation is much discussed among staff, and guidelines tell us to use it more, there are few comprehensive descriptions of what it is. This article provides a systematic description within a framework depicting the process of de-escalation.
Mental Health Practice. 17, 9, 36-37. doi: 10.7748/mhp.17.9.36.e924Correspondence
This article has been subject to double blind peer reviewConflict of interest
Received: 30 August 2013
Accepted: 29 October 2013
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