How to show service users you are listening
Intended for healthcare professionals
Opinion Previous     Next

How to show service users you are listening

Wendy Johnson Associate director of safeguarding, Great Western Hospital NHS Foundation Trust, Swindon

It is important to show people with learning disabilities and/or autism that they matter

Recently, and unexpectedly, I found myself on the wrong side of the blanket and, as a patient in an NHS hospital, taking a lot of the medicine that I have been more used to dishing out to others. It was a salutary, humbling, and educative experience, the learning from which I plan to use professionally. I hope what I learned from my experience may be useful for you as well.

Learning Disability Practice. 24, 5, 17-17. doi: 10.7748/ldp.24.5.17.s6

Want to read more?

RCNi-Plus
Already have access? Log in

or

3-month trial offer for £5.25/month

Subscribe today and save 50% on your first three months
RCNi Plus users have full access to the following benefits:
  • Unlimited access to all 10 RCNi Journals
  • RCNi Learning featuring over 175 modules to easily earn CPD time
  • NMC-compliant RCNi Revalidation Portfolio to stay on track with your progress
  • Personalised newsletters tailored to your interests
  • A customisable dashboard with over 200 topics
Subscribe

Alternatively, you can purchase access to this article for the next seven days. Buy now


Are you a student? Our student subscription has content especially for you.
Find out more