‘Our mission was to make things better’
Janet Snell Health writer
Following the Winterbourne scandal six years ago, NHS England set up an enterprise for families and carers to raise concerns about support services
One of the many catastrophic mistakes at Winterbourne View was the care provider’s failure to respond to – or consider – feedback, concerns and complaints about the service.
Learning Disability Practice. 21, 6, 11-11. doi: 10.7748/ldp.21.6.11.s12