Enabling people to give feedback about their health care
Susan Gowland Speech and language therapist (NHS Fife), Pitteuchar Health Centre, Fife
Finding out what patients think about their treatment is notoriously difficult. Susan Gowland reviews several studies that cover a range of methods
This article describes a systematic review of approaches to measuring the satisfaction of people with learning disabilities with their health care. Methods to enable people with learning disabilities and communication difficulties to give meaningful feedback on the services they receive are evaluated, and factors that contribute to their satisfaction with care are discussed.
Learning Disability Practice. 14, 8,32-36. doi: 10.7748/ldp2011.10.14.8.32.c8742Correspondence
This article has been subject to double blind peer reviewConflict of interest