Streaming A&E patients to walk-in centre services
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Streaming A&E patients to walk-in centre services

Jane Bickerton Consultant nurse, Whitechapel Walk-in Centre, London
Timothy Coats Professor of emergency medicine, University of Leicester and Leicester Royal Infirmary
Vinod Dewan GP, Whitechapel Walk-in Centre, London
Susan Procter Professor, Primary health care research at City University, London
Teresa Allan Statistician, City University, London

JANE BICKERTON and colleagues discuss whether walk-in centres can help in the streaming of patients

Studies have found that about half of emergency department (ED) patients could have been managed by other services (Coleman et al 2001, Salisbury and Munro 2003). This includes about 8 per cent who could have been managed by pharmacists (Bednall et al 2003).

Emergency Nurse. 13, 3, 20-23. doi: 10.7748/en2005.06.13.3.20.c1047

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