Reducing violence and aggression in the emergency department
Denise Powley Community staff nurse, NHS Lothian District Nursing Services
Denise Powley reflects on an abusive and potentially violent incident involving a patient with alcohol dependence and mental health problems
Emergency department (ED) staff, particularly nursing students and inexperienced nurses, are at risk of violence and aggression from patients. However, by reflecting on violent incidents, nurses can gain new knowledge, improve their practice and prepare themselves for similar incidents. This article refers to the Gibbs reflective cycle to analyse a violent incident involving a patient with mental health and alcohol-dependence problems that occurred in the author’s ED. It also identifies strategies for nurses to pre-empt and defuse violent situations.
Emergency Nurse. 21, 4, 26-29. doi: 10.7748/en2013.07.21.4.26.e687Correspondence
This article has been subject to double blind peer reviewConflict of interest
Received: 02 July 2012
Accepted: 13 June 2013