Quality and the new NHS
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Quality and the new NHS

Neil Brocklehurst Regional Development Nurse, NHS Executive West Midlands, DoH, Birmingham, and Honorary Lecturer, School of Health Sciences, University of Birmingham
Kieran Walshe Senior Research Fellow, Health Services Management Centre, University of Birmingham

Aims and intended learning outcomes

The aim of this article is to increases nurses’ awareness of issues and methods involved in quality improvement in a healthcare setting. After reading this article you should be able to:

Describe the quality framework currently being put in place throughout the NHS.

Identify five approaches to quality improvement in health care.

Undertake a critical incident analysis of some aspect of your nursing practice.

Contribute effectively to the development of clinical governance through clinical supervision in your organisation.

Emergency Nurse. 8, 2, 26-33. doi: 10.7748/en2000.