Inspectors raise concerns about staff burnout
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Inspectors raise concerns about staff burnout

Inspectors of a busy emergency department have reported significant concerns about staff burnout, violence and aggression from patients, and dirty beds amid a sky-high nurse vacancy rate.

Emergency Nurse. 31, 5, 6-6. doi: 10.7748/en.31.5.6.s3

Published: 05 September 2023

Inspectors from the Regulation and Quality Improvement Authority (RQIA) in Northern Ireland also flagged concerns about overcrowding and patient safety at the Royal Victoria Hospital in Belfast.

The inspectors said: ‘Staff expressed concerns about the high number of newly qualified staff and the significant responsibility given to them as a consequence of crowding.’

Some staff reported increased incidents of violence and aggression and ‘feeling unsafe at times’.

The RQIA issued a quality improvement plan to the trust including full cleaning schedules, monthly cleaning audits, and reviewing roles and responsibilities of nursing staff in light of overcrowding.

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