Improving patient safety through the introduction of a formal triage process
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Improving patient safety through the introduction of a formal triage process

Cliff Evans Consultant nurse, emergency medicine, Medway NHS Foundation Trust, Gillingham, Kent, England
Clare Hughes Senior matron, Medway NHS Foundation Trust, Gillingham, Kent, England
John Ferguson General manager, Medway NHS Foundation Trust, Gillingham, Kent, England

Emergency departments (EDs) in the UK are facing unprecedented increases in attendance, and the ability to safely assess, diagnose, treat, refer or discharge patients is a national challenge. This article discusses one component of a comprehensive ED strategy created to address serious concerns identified by regulators and develop and improve services in the department at Medway NHS Foundation Trust, Kent.

Emergency Nurse. 24, 9, 19-25. doi: 10.7748/en.2017.e1647

Correspondence

cliffevans@nhs.net

Peer review

This article has been subject to double-blind peer review and checked for plagiarism using automated software

Conflict of interest

None declared

Received: 22 September 2016

Accepted: 25 November 2016

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