Care plans for familiar faces
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Care plans for familiar faces

Frances Yule Psychiatric liaison nurse and mental health development nurse, Ipswich Hospital

Repeat attenders seem to be a permanent feature of A&E working life. FRANCES YULE describes why and how her team set up a protocol and care plans for their management

As a mental health development nurse working at Ipswich Hospital’s A&E department, my role involves assessing patients with mental health problems, providing bereavement support, staff support, and teaching and developing policies related to mental health. Over some time, I observed that several patients were attending the A&E regularly, often as a result of deliberate self-harm, alcohol misuse or social issues.

Emergency Nurse. 10, 7, 17-19. doi: 10.7748/en2002.11.10.7.17.c1081

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