Opportunities and risks of personalisation
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Opportunities and risks of personalisation

Steve Morgan Practice development consultant, Practice Based Evidence, London

Steve Morgan describes how the development of person-centred care is set to transform services for practitioners as well as for patients and carers

Personalisation of social care services encourages service users to assess their own needs and decide which services they think will assist them most. Its development involves a transformation of services and how they are delivered and funded. Personalisation has been introduced into health care and healthcare professionals must ensure that patients are involved in decisions about their management. This approach requires that the healthcare workforce and funding methods are changed, and service leaders must manage these changes creatively.

Nursing Management. 17, 2, 14-17. doi: 10.7748/nm2010.05.17.2.14.c7723

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