Extending outpatients’ hours
Nicola James Macmillan nurse consultant, Chesterfield Royal Hospital Foundation Trust
Jayne Eastwood Patient and public information co-ordinator, Chesterfield Royal Hospital
An evening clinic for urological follow-up appointments was led by a nurse consultant at Chesterfield Royal Hospital NHS Foundation Trust in order to: meet national waiting time targets; improve the quality of service delivered; address the problem of lack of clinical space during the day, and provide patients with a choice of appointments. A questionnaire was sent by post to a random selection of patients who had attended the hospital’s evening clinic. The intention was to determine their views on appointments outside the traditional hours of 9am to 5pm. A total of 90 per cent thought that evening clinic appointments should be more widely available. The results show that consideration should be given to a more widespread approach to moving away from office hours in terms of outpatient activity.
Cancer Nursing Practice. 6, 4,26-28. doi: 10.7748/cnp2007.05.6.4.26.c4192