When the Unacceptable Becomes the Norm
Lynne Phair Independent nurse consultant, Adult safeguarding and older people
This is an account of the care the author’s mother received in a care home, and how he and his family fought over many years to ensure standards were upheld.
Nursing Standard. 32, 22, 34-34. doi: 10.7748/ns.32.22.34.s28