When conflict arises between colleagues
Mandy Day-Calder Freelance writer and life/health coach
Part one of a three-part series suggests techniques to prevent tensions in the team from becoming a problem
You are sitting down to a family dinner when suddenly the tension shifts in the room. Someone has said something that irks another member of the family. Bang go your hopes that this reunion would be different.
Nursing Standard. 32, 27,37-38. doi: 10.7748/ns.32.27.37.s32