The many benefits of ‘always events’
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The many benefits of ‘always events’

Jennifer Trueland Freelance journalist

A pilot scheme that views services through the eyes of patients could transform care in the NHS

Simple changes that make a huge difference to patients are being implemented through the Always Events programme. Staff at a Lancashire pilot site use Always Events to support patients’ care transitions and communicate more clearly. The aim is to provide an exceptional patient experience.

Nursing Standard. 30, 22, 24-25. doi: 10.7748/ns.30.22.24.s23

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