How to deal with difficult or aggressive colleagues
Intended for healthcare professionals
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How to deal with difficult or aggressive colleagues

Yvonne Covell Health journalist

What to do if hostile, rude or negligent behaviour from colleagues or a manager is affecting morale and patient care – and how to challenge it

Team working is essential for delivering good care, and in challenging times we need the support of colleagues more than ever. When someone does not pull their weight or behaves in a hostile way, the atmosphere can feel negative and tense, and you may feel dragged down by it and lose motivation.

Nursing Standard. 38, 3, 19-21. doi: 10.7748/ns.38.3.19.s11

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