Communication helped reduce anxiety for a patient and his family
Assistant resuscitation officer and our 2015 Nurse of the Year Amanda Burston says feedback for her trauma team reinforced the importance of considering patients’ emotional needs
Receiving feedback from a patient is a real privilege. We nurse because we care, not because we seek reward and recognition. But when a patient goes home, recovers, still remembers your name and feels strongly about the input you had, it is quite overwhelming.
Nursing Standard. 32, 15, 65-65. doi: 10.7748/ns.32.15.65.s38