Caring nurses hit by a quality storm
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Caring nurses hit by a quality storm

Linda Aiken Director, Center for Health Outcomes and Policy Research, University of Pennsylvania.
Anne Marie Rafferty Director, Florence Nightingale School of Nursing and Midwifery, King’s College London.
Walter Sermeus Programme director, Centre for Health Services and Nursing Research, Catholic University Leuven, Belgium.

Low investment and excessive workloads, not uncaring attitudes, are damaging the image of NHS trusts, argue the authors of groundbreaking research into Europe’s nurse workforce

Research by the authors, some of it unpublished, indicates that nurses in England are not ‘uncaring’. On the contrary, they score highly on measures of caring. Negative perceptions of nurses in England can be explained by their excessive workload and inadequate skill mix. Put simply, nurses in England do not have the time to show how much they care.

Nursing Standard. 28, 35, 22-25. doi: 10.7748/ns2014.

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