What to expect from a complaint about care
Intended for healthcare professionals
Careers Previous     Next

What to expect from a complaint about care

Erin Dean Health journalist

Advice on giving evidence to mediation service NHS Resolution. Plus how to use the experience to improve patient safety

NHS Resolution supports the NHS in resolving disputes and dealing with concerns raised about care. It aims to prevent harm to patients, minimise distress for patients and healthcare staff involved in claims, and reduce cost to the health service by resolving negligence claims before they get to court.

Nursing Standard. 39, 5, 58-59. doi: 10.7748/ns.39.5.58.s18

Want to read more?

RCNi-Plus
Already have access? Log in

or

3-month trial offer for £5.25/month

Subscribe today and save 50% on your first three months
RCNi Plus users have full access to the following benefits:
  • Unlimited access to all 10 RCNi Journals
  • RCNi Learning featuring over 175 modules to easily earn CPD time
  • NMC-compliant RCNi Revalidation Portfolio to stay on track with your progress
  • Personalised newsletters tailored to your interests
  • A customisable dashboard with over 200 topics
Subscribe

Alternatively, you can purchase access to this article for the next seven days. Buy now


Are you a student? Our student subscription has content especially for you.
Find out more