Since 2005, patients have been able to use online services for booking appointments, ordering repeat prescriptions and viewing information held about them by their GP practice in their patient record. Alongside increasing choice and convenience for patients, this has also helped enhance quality of care, says NHS England. Proxy access, with an individual login and password, allows someone other than the patient to access and manage parts of their GP online services account.
Nursing Older People. 33, 2, 9-9. doi: 10.7748/nop.33.2.9.s3
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