Sally N Ellis Fletcher describes a framework for managing generational and cultural differences among staff
THE HEALTHCARE system is made up of a four-generational workforce, whose members tend to have different attitudes towards work. These are known as the:
Silent generation: born before 1946 and characterised as hard workers.
Post-war baby boomers: born between 1946 and 1964, and characterised as loyal.
Generation X: born between 1965 and 1980, who want a good work-life balance.
Generation Y or millennials: born between 1980 and 1995, and characterised as innovators.
Nursing Management. 22, 10, 17-17. doi: 10.7748/nm.22.10.17.s16
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