The opinions of front-line staff have often been ignored in research into frequent attenders of emergency departments (EDs), according to the authors of this study. They interviewed a range of health professionals in NHS settings, including ED nurses, to gather views on the challenges of managing frequent attenders and possible alternative care pathways.
Emergency Nurse. 25, 8, 12-12. doi: 10.7748/en.25.8.12.s10
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