Cool, calm and collected
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Cool, calm and collected

Innovations by North West Ambulance’s advanced practitioner Craig Hayden led to him receiving a prestigious nursing award

What is your job?

I work as an advanced practitioner for North West Ambulance Service. My role is based in our emergency operations centre in Greater Manchester where 999 calls are received and telephone triage is completed.

Emergency Nurse. 28, 1, 15-15. doi: 10.7748/en.28.1.15.s11

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