Advanced nurse practitioner scheduled return clinic: a clinical audit of a quality initiative
Evidence & Practice    

Advanced nurse practitioner scheduled return clinic: a clinical audit of a quality initiative

Louise Canty Registered advanced nurse practitioner, Tallaght Hospital, Dublin, Ireland
Anthony Kearney Registered advanced nurse practitioner, Tallaght Hospital, Dublin, Ireland

Emergency care settings in Ireland have struggled with a high volume of service users in recent years. This nationwide crisis led to the establishment of the National Emergency Medicine Programme Strategy in 2012, which identified two key performance indicators (KPIs) for efficiency in emergency care: the patient experience time (PET), which should not exceed six hours from the time of registration to the time of discharge; and patients who do not wait for treatment (DNW) should make up less than 5% of those attending emergency care services. This article explores a quality initiative to improve DNW rates using scheduled return clinics, implemented by a group of advanced nurse practitioners (ANPs) in an emergency department in a Dublin hospital. It reviews the literature on scheduled return clinics and discusses the rationale for the initiative, its implementation, barriers to its introduction, and an audit of its effectiveness.

Emergency Nurse. doi: 10.7748/en.2018.e1787

Correspondence

louisecanty9@gmail.com

Conflict of interest

None declared

Peer review

This article has been subject to external double-blind review and has been checked for plagiarism using automated software

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Received: 19 September 2017

Accepted: 07 November 2017

Published online: 08 March 2018